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Engagement

CS Agents

AI Agents That Handle Customer Service Like Your Best Employee

Beyond chatbots: full backoffice AI agents that handle omnichannel support across WhatsApp, Telegram, email, and app widgets. Integrated with CRM, ticketing, and real-time trading account data.

See It In Action

Experience CS Agents with this interactive demo

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CS Agents

Omnichannel AI Support

AI Agent Online

Try a sample question

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Customer Context

JD

John Doe

Premium Client

Balance$45,230
Open Positions3
Account Age2 years
Free Margin$380

AI Agents That Handle Customer Service Like Your Best Employee

Technology Stack

Built with industry-leading technologies

Multi-channel APIs (WhatsApp Business, Telegram Bot, SMTP/IMAP)CRM integration (Salesforce, HubSpot, custom)Real-time trading data accessTicket management systemConversation context engine

Key Features

What makes this product stand out

  • Omnichannel support (WhatsApp, Telegram, email, app widget)
  • Full CRM integration with ticket management
  • Email read/respond automation
  • Real-time trading account information access
  • Not just chatbot - complete backoffice AI agents

How It Works

A simple process to get you started

1

Channel Integration

AI agents connect to all your support channels: WhatsApp Business, Telegram, email, and in-app widgets.

2

Context Assembly

When a customer reaches out, the agent instantly pulls their trading history, open positions, and past tickets.

3

Intelligent Response

AI handles the query with full context, from simple FAQs to complex account-specific questions.

4

Escalation & Ticketing

Complex issues are escalated with full context, and all interactions are logged in your CRM.

Who Benefits

Tailored value for every user

For Traders

  • Get instant answers about your account and positions
  • Reach support through your preferred channel
  • No more waiting on hold for simple questions
  • Consistent quality support around the clock

For Platforms

  • Handle most support queries without human intervention
  • Provide 24/7 support across all channels
  • Reduce support costs while improving response times
  • Maintain compliance with recorded, auditable interactions

See CS Agents in action

Book a personalized demo with our team. See how CS Agents fits your specific workflow—no commitment required.

Want to share with your team?

Typical demo takes 15-20 minutes. No credit card required.